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How a little-known executive revolutionized the delivery business
James E. Casey was a most improbable revolutionary. Shy and soft-spoken, in his day he was all but unknown to the public at large. Drawing little attention to himself, he laid the foundation of an industry that is fundamental to the modern world economy-the industry that manages businesses' long-distance supply chains and allows consumers to obtain almost anything from anywhere with just a credit card and a couple of days' patience.
In The UPS Man, Marc Levinson provides the first-ever biography of the self-taught executive who started a bicycle messenger service in 1907 and built it into a giant of modern logistics. Casey was associated with United Parcel Service for seventy-six years, introducing innovation after innovation into the stodgiest of industries as UPS conquered the retail delivery market, then reshaped itself into the first company able to collect packages from hundreds...