Udemy - Master Incident & Major Incident Management & get job ready

[AD-TEAM]

1.23 GB | 00:21:13 | mp4 | 1280X720  | 16:9
Genre:eLearning |Language:English

Files Included :
1  Introduction and some motivation  (53.29 MB)
2  What you'll learn in this video  (7.33 MB)
3  What is incident management  (22.26 MB)
1  Lifecycle of a incident  (12.72 MB)
10  Incident Response Step 4   Incident resolution and recovery  (6.95 MB)
11  Incident Response Step 5   Incident Closure  (8.16 MB)
2  Incident identification  (28.02 MB)
3  Incident logging  (38 MB)
4  Incident categorization  (13.72 MB)
5  Incident prioritization  (39.67 MB)
6  Incident Response  (17.35 MB)
7  Incident Response Step 1   Incident Diagnoses  (6.49 MB)
8  Incident Response Step 2   Incident Escalation  (14.59 MB)
9  Incident Response Step 3   Investigation and diagnoses  (10.81 MB)
1  Incident management process in ServiceNow Part - 1  (148.3 MB)
2  Incident management process in ServiceNow Part-2  (84.72 MB)
1  What is ITIL  (11.95 MB)
2  Why do we need ITIL  (48.06 MB)
3  ITIL Service Lifecycle  (20.88 MB)
4  IM, CM, PM in ITIL  (40.49 MB)
5  Certifications in ITIL  (5.37 MB)
1  Major Incident Management  (12.75 MB)
2  Difference bw Incident & Major Incident  (9.3 MB)
3  Incident Commander  (15.48 MB)
4  Incident Commander - 1  Responsibilities  (30.91 MB)
5  Incident Commander - 2  Skills  (52.35 MB)
6  Customer Focused  (19.61 MB)
7  Major Incident Management - Process  (38.78 MB)
1  Pre-requisites  (9.51 MB)
10  Interview Question 8  (14.34 MB)
11  Interview Question 9  (23.97 MB)
12  Interview Question 10  (16.71 MB)
13  Interview Question 11  (39.01 MB)
2  Interview question 1  (21.43 MB)
3  Interview question 2  (18.5 MB)
4  Practical of Major Incident management  (154.97 MB)
5  Interview Question 3  (14.46 MB)
6  Interview question 4  (34.31 MB)
7  Interview question 5  (47.41 MB)
8  Interview question 6  (12.36 MB)
9  Interview Question 7  (32.65 MB)

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