What Your Machines Should Do The Science and Strategy of Human - Centered Automation

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What Your Machines Should Do The Science and Strategy of Human - Centered Automation | 22.25 MB

Title: What Your Machines Should Do The Science and Strategy of Human - Centered Automation
Author: Stefanie Hutka
Category: Web Site Design, User Interfaces, General Design, Artificial Intelligence, Decision Making & Problem Solving
Language: English | 270 Pages | ISBN: 9781959029847


Description:
AI is just automation's latest chapter-yet too many organizations chase fully automated futures untethered from readiness and customer value. What Your Machines Should Do closes that Automation Strategy Gap. Stef Hutka draws on decades of lessons from human factors, HCI, cognitive science, and systems thinking to help you automate with intention: setting deliberate direction, sequencing rollout, and making grounded day-to-day decisions.

Who should read this book This book is for design and product decision-makers navigating AI automation. This includes:
  • Individual contributors looking to manage up, helping your team build a practical feel for what the technology can actually do.
  • Managers guiding a team's day-to-day automation choices, deciding what to build, what to adopt, and what to keep human.
  • Senior leaders working to align technical capabilities with customer and business...